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Questions about privacy, data export, deletion, or safety — we read every message.
For data deletion requests, include the browser or device you used and approximate dates. We cannot retrieve local-only data from our servers — contact us for account backup questions or use the mobile app settings to delete on-device data immediately.
Export
You can export your data anytime from Export, Archive, or Settings: full JSON archive, readable Markdown, and (on Pro) printable reports. Exports are generated on your device from local storage.
Deletion
Delete individual reflections from each entry page, or delete all local data from Settings. Deletion removes journal entries, audio, and preferences on this device. Server-side transcription requests are not stored as a permanent journal.
Not for emergencies
Do not use this email for crisis support. If you may be in danger, see our Safety page for crisis lines.